Frequently Asked Questions

Everything you need to know about your Whimsy beauty journey.

Are Whimsy products cruelty-free?

Absolutely! We believe in beauty without compromise. All Whimsy products are 100% cruelty-free and never tested on animals.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your magic arrives at the post office.

What is your return policy?

We want you to love your glow. If you are not completely satisfied, you can return gently used products within 30 days of purchase for a full refund.

Do you offer international shipping?

Yes, Whimsy ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

Are your formulations safe for sensitive skin?

Our products are formulated with clean, skin-loving ingredients. However, we always recommend performing a patch test on a small area of skin before full application.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay for installments.